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OUR REPAIR OPTIONS

Same-day repair (Dublin, Cork or Galway City), nationwide collection or drop off (1,200 An Post locations), pre-book an in-store appointment or post in your device.

Same-day repair - Dublin, Cork & Galway City

Same-day repair (Dublin, Cork & Galway City)

1

Collection

Book before 12pm to guarantee a same-day repair*.

2

Repair

Your device will be brought to our repair lab and will receive a manufacturer approved repair.

3

Return

Once your device is repaired and fully tested, it will be returned to an address of your choice within the same day.

*Orders placed on the weekend will be collected on Monday or a day of your choice.

Nationwide collection

Nationwide collection service

1

Collection

  • Book your repair and a member of our team will call to arrange a collection day and time*.

2

Repair

Your device will be brought to our repair lab and will receive a manufacturer approved repair.

3

Return

Once your device is repaired and fully tested, it will be returned to an address of your choice.

*Orders placed on the weekend will be collected on Monday or a day of your choice.

Nationwide drop off service

Nationwide drop off service

Drop your device off at one of 1,200 An Post drop off locations.

1

Drop off

  • After booking a repair on our website, a member of our customer care team will contact you to arrange your drop off label to use at one of 1,200 An Post drop off locations.

2

Repair

Once dropped off at the An Post location, your device will be brought to our repair lab and it will receive a manufacturer approved repair.

3

Return

Once your device is repaired and fully tested, it will be returned to an address of your choice.

In-store appointment booking

In-store appointment booking

Our main repair facility is in Sandyford, you can find our other 4 repair labs at prime Vodafone locations in Dublin (Blanchardstown and Grafton Street), Cork City (Oliver Plunkett Street) and Galway City (William Street).

 

To pre-book an appointment in any of our retail locations simply follow these steps:

1

Click pre-book appointment and choose your device (smartphone, tablet, wearable or scooter) manufacturer.

2

Choose your device model, in the product page choose your fault and add it to your cart.

3

In the cart select in-store appointment booking and choose your location, date and time.

Dublin:

 

Vodafone - Grafton Street

Vodafone - Blanchardstown Shopping Centre

Fónfix HQ - Sandyford

 

Cork:

 

Vodafone - Oliver Plunkett Street

 

Galway:

 

Vodafone - William Street

Post your device

Post your device

We provide a post in service, please fill out the form below and post your device to our Sandyford repair centre.

PHONE UNDER WARRANTY?

Please note that cosmetically damaged devices cannot be repaired under the manufacturer warranty.

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